Mind The Gap

“Mind the gap” is a warning to the IT department to take caution while crossing the gap between the enterprise IT infrastructure and employee and customer IT usage. There is more than just one gap, for instance: The gap between legacy IT infrastructure and the cloud. Our elastic enterprise theme is about enterprises that adapt […] Read more »

The Mobile Gap Between Business And Consumer

This presentation was delivered on the Service Manager Day 2013. Omarm de mobiele economie from Pim Bilderbeek Mobile is much more than the stereotype road warrior with tablet and smartphone. Mobile is also the couch potato with the apps and the second screen, the learning thermostat that can be controlled from anywhere, the smart watch […] Read more »

Collaboration In The New Ecosystem

The METISfiles presented at the Avaya Forum in Oslo on April 26. Pim Bilderbeek, principal analyst, wrapped up the event explaining why businesses need to look to consumer social hubs and evolve their communications and collaboration solutions from separate silos to an integrated mix of devices, apps and solutions on a cloud-based infrastructure. The presentation […] Read more »

CIO Travel Guide For 2012

Rather than doing traditional analyst predictions we thought it would be a good idea to give you an infographic to mull over for the holiday season and to use as your personal travel guide on your IT voyage through 2012. Three Destinations We think there are three destinations that will be on your itinerary. The […] Read more »

From Unified To Social Communications And Collaboration

We have come a long way since Alexander Graham Bell invented the telephone in 1876. Mr. Bell’s first call was to his assistant, Thomas A. Watson, in the next room, speaking these famous first words, “Mr. Watson — come here — I want to see you”. Today we can reach virtually anyone on the planet […] Read more »