The Big Switch: From BPO To BPaaS

‘The World Is Flat’ by Thomas Friedman and ‘The Big Switch’ by Nicholas Carr are two bestsellers that deal with the globalisation of labour (Friedman) and the emergence of a global compute grid (Carr). Both phenomena are essentially driven by the Internet and computer revolution. Both phenomena are also having a profound effect on the […] Read more »

Outsource Magazine – Cloudscape, Cloudsourcing, Cloudtrends

This article (Dutch) appeared in the second 2013 edition of Outsource Magazine. Het Nederlandse bedrijfsleven geeft steeds meer uit aan publieke clouddiensten. Onderzoeksbureau The METISfiles voorspelde in januari dit jaar dat het Nederlandse bedrijfsleven in 2016 naar verwachting € 1,2 miljard zal uitgeven aan software as a service (SaaS)-, platform as a service (PaaS)- en […] Read more »

Operational Deployment Models: From In House To BPO

Outsourcing is generally defined as the transfer of the management and/or day-to-day execution of an entire business function by an outsourcing organization to an outsourcing provider. In the IT world, outsourcing refers to transferring the management of the IT function, including infrastructure and people to a third party. Also in the IT world, BPO, or […] Read more »