The Future Of Communications Is Inside The App

There is a two trillion dollar fixed and mobile communications market out there that is about to find out that both communications and connectivity could quickly become feature and function rather than product and service. Already communications is rapidly being unbundled from the underlying network. Skype, WebEx, and Lync are just a couple of examples […] Read more »

The Mobile Voice And Text Messaging Platform Is Burning

And KPN is the proverbial canary in the coal mine. For operators, the impact of an increased uptake of mobile VoIP and chat (mVoIP/Chat) is potentially devastating. Operators run a very real risk that voice and SMS revenues will dwindle. A study by GSM/Wireless Intelligence estimates global mobile service provider revenues will be $1.1 trillion […] Read more »

Unifying The Social Multinational

Today’s multinational corporation is a conglomerate in which the central IT function needs to deal with the reality of supporting: Multiple countries with different sets of IT infrastructure, Four generations of users, ranging from digital ignorants to digital natives, Many cultures and languages with different communication and collaboration behavior Several departments with separate and distinct […] Read more »

From Unified To Social Communications And Collaboration

We have come a long way since Alexander Graham Bell invented the telephone in 1876. Mr. Bell’s first call was to his assistant, Thomas A. Watson, in the next room, speaking these famous first words, “Mr. Watson — come here — I want to see you”. Today we can reach virtually anyone on the planet […] Read more »

The Connected Consumer Ecosystem War

“If I can operate Google, I can find anything… Google, combined with Wi-Fi, is a little bit like God. God is wireless, God is everywhere and God sees and knows everything. Throughout history, people connected to God without wires. Now, for many questions in the world, you ask Google, and increasingly, you can do it […] Read more »