Do Telcos Have Klout In Cloud?

Cloud computing can play an important role in lowering costs for telecom operators and make them more nimble and agile. But the jury is still out whether telcos can compete in the cloud services market. Yet, with traditional revenue streams like voice, messaging and data increasingly being threatened by regulation, competition and over-the-top (OTT) players, […] Read more »

The Future Of Communications Is Inside The App

There is a two trillion dollar fixed and mobile communications market out there that is about to find out that both communications and connectivity could quickly become feature and function rather than product and service. Already communications is rapidly being unbundled from the underlying network. Skype, WebEx, and Lync are just a couple of examples […] Read more »

Customer Climate Change Hitting Dutch Telecom Operator

Tough times are ahead for (mobile) telecom operators. Yes, they knew it was coming, but the speed at which customers are embracing mobile VoIP and chat still surprised them. The measures Dutch telco KPN is forced to take should be a shot across the bow for operators across the globe. The METISfiles predicts a painful […] Read more »

Four Vertical Enterprise Opportunities Telcos Failed To Grab

Cap Gemini recently released a study on identifying new revenue streams for fixed and mobile telcos. The report analyzed three verticals: healthcare, energy, and automotive. It can be downloaded here (free, but registration required). The report argues that telcos are forced to identify new revenue streams, given the increasing competition from over-the-top Internet players (have […] Read more »

The Six-Sided Telco: Rolling The Telco Dice

So let’s play! The telco die has six sides. Telco, netco, webco, servco, capco, and connectco. These sides are not just arbitrary positions. They are real business models that exploit retail and wholesale markets in the context of bundled capacity/service, unbundled capacity and unbundled service. Let’s explain. In telco terms, retail is the sale to […] Read more »