There is a two trillion dollar fixed and mobile communications market out there that is about to find out that both communications and connectivity could quickly become feature and function rather than product and service. Already communications is rapidly being unbundled from the underlying network. Skype, WebEx, and Lync are just a couple of examples [...] Read more »
The METISfiles presented at the Avaya Forum in Oslo on April 26. Pim Bilderbeek, principal analyst, wrapped up the event explaining why businesses need to look to consumer social hubs and evolve their communications and collaboration solutions from separate silos to an integrated mix of devices, apps and solutions on a cloud-based infrastructure. The presentation [...] Read more »
The METISfiles presented at the Innovation Group Mobile Forum 2012 in Milan on February 22. Pim Bilderbeek, Principal Analyst, provided the keynote with a presentation on how Enterprises should start to put mobility, cloud and social capabilities at the core of their business model. These cannot afford to be left as adjunct capabilities. If you [...] Read more »
So said Steve Jobs to Drew Houston, founder and CEO of Dropbox. And Steve wanted that feature badly. But Dropbox did not sell and Apple created iCloud. The iCloud is a feature for Apple. But Dropbox is a product for those that want their cloud content synchronized independent of device, operating system and browser vendor. [...] Read more »
In this piece we look at the size of the total addressable market (TAM) for SaaS CRM in The Netherlands. We analyze the pricing and offerings of nine SaaS CRM vendors. We size the number of sales & marketing professionals and segment in company size and vertical market. Continue reading on the website of The [...] Read more »
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